Tailwind Air: Staying On Top of New York City Traffic

Nicola Tims
February 26, 2020

As the fourth largest state in the country, and home to the largest metropolitan area in the world by urban landmass, New York’s latest estimated population count tallies at over 19 million people; the city alone has an estimated 8.4 million. Even with the city’s 24 hour public transport services operating on trains, ferries, and busses, the roads see more than 12,000 yellow cabs, 800,000 cyclists and fearless pedestrians navigating their way through the often gridlocked streets every day.

What if there was an alternative way to circumvent the bottlenecks and traffic jams of congested areas in the city? That is, and continues to be Alan Ram’s goal - travel a level above, and provide an alternative route to the legendary New York city traffic.

Alan is the CEO and founder of Tailwind Air, which provides a flight charter service and unique travel experience through the New York metro area, resulting in fewer vehicles on the road, reducing commute-related stress, and ultimately helps customers save valuable time. 

Their ‘next level’ way of commuting around the city has grown in popularity, and seen a recent expansion of its fleet and operations out to the Boston metro areas. With this increase in demand, having clarity over where their aircraft are located, as well as oversight on business operations is key to Tailwind Air to continue running efficiently and effectively.

This is achieved by utilising the real-time location and key event data from Spidertracks to inform and update both passengers and staff of any changes to their flights. 

“It’s made us more efficient in preparing passengers and bags for departure,” Alan notes, “and most importantly, it helps us keep operational control with flight following, and the ability to update passengers on location and any delays.”

When GA pilots are flying smaller aircraft at lower altitudes, they are often prone to more weather-related accidents. New York’s continental climate sees extremes in temperature and weather conditions throughout the year, which can often make flying conditions difficult to predict and navigate around.

Tailwind Air Seaplane flying near New York City

One of the key strengths Alan sees in using Spidertracks, is the ability to overlay high resolution, real-time weather information on top of flights they are tracking. This gives his team the ability to easily interpret current weather conditions, and warn pilots of any fluctuations that may be on the horizon. The Part 91 and 135 management and charter business have seaplanes in their fleet, which was the primary reason for selecting Spiders in the cockpit. 

“Our seaplane flights in particular, which are often flown VFR, need real-time situational awareness for flight following, logistics, and customer service.”

With a travel experience that is quite literally a level above, the gridlocked streets and traffic congestion located at ground level is now a thing of the past. With a greater oversight of business operations provided by Spidertracks, Tailwind Air can continue to focus on what they do best - provide a service of a higher altitude.


To see how you can track, manage and communicate with your aircraft, and run an informed, safer and more efficient operation, schedule a free demo with us today.

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