Develop an automated emergency response management process for your entire operation, to ensure the best possible outcome in an SOS situation.
Securely review all of your historical flights, and use this information for pilot training and mitigating future risks.
Track and monitor your aircraft’s location, speed, altitude, and precise GPS position from any internet connected device.
Free to download on iOS and Android, access real-time flight tracking, view flight information, send messages via Spidertxt, and more.
Get set up with our dedicated team of specialists who will get you on board quickly and effectively. With minimal disruption to your daily operations, this service is provided at no additional cost.
We have a global team who are available to support your needs 24/7. We’ll keep in touch regularly to ensure everything is running smoothly, and work with you to solve any challenges.
We love hearing from the community, and learning about how we can be the best partner in safety. We also regularly share customer stories and adventures on our blog from all around the world.
We’re dedicated to finding the best solution for your business and ensuring you get maximum value from our products and services.
Spidertracks customers range from solo operators in remote Alaska, to tour operators in Kenya -- with fleet sizes ranging from 1 to 50+. Our development team is constantly speaking with customers to understand how we can further innovate and develop our products to be even more useful. Our end-to-end solution meets even the most unique customer needs. What you will get is a product that has been designed specifically for the aviation industry, and built to meet real customers’ requirements.
Spidertracks has been making the aviation community a safer place to live and operate in for over 15 years, and has tracked more than 10 million flight hours across more than 100 countries. We will work with you to understand your unique needs and tailor a solution to suit your requirements.
With a Spidertracks subscription, there are no additional costs per user - and there is no limit to the amount of users you can have on your Spidertracks account. What does this mean for you? Predictable billing, no hidden costs, and unlimited access to the system for your designated colleagues, friends, or family.
Spidertracks HQ is located in Auckland, New Zealand. We have team members spanning across the globe, including the United States, South Africa, and the UK, providing 24/7 customer service. Our customer satisfaction scores are industry leading, and we're constantly working to push them even higher.
ADS-B allows a basic level of tracking, helps with air traffic control, and generally improves the industry’s safety. However, ADS-B does have certain limitations, and Spidertracks can offer your organisation functionality over-and-above a simple tracking dot on the map.
ADS-B coverage is limited, and can be unreliable at low altitudes or in rugged terrain. Spidertracks utilises the Iridium satellite network to provide uninterrupted coverage across every inch of the planet - regardless of local infrastructure, altitude or terrain. In addition, you’ll have access to our powerful Spidertxt communication tools, full flight history, 3D Flight Replay, automated flight watch and SOS detection, live weather overlays, and so much more. Read more here.
Spidertracks adds value to your operation no matter your fleet size. Solo operators enjoy peace of mind knowing someone would be alerted should anything go wrong, as they have the ability to communicate with colleagues, friends, and family, anywhere on the planet. If you have a few aircraft, the operational efficiency gained from being able to coordinate your team, know where they are at all times, being alerted in an SOS situation, and the ability to communicate at all times - is huge.
Your privacy is a top priority to us. Spidertracks complies with a range of national and international privacy laws.
Yes! You can easily export flight logs from our web application, and we have an API available for use to integrate with leading third-party service providers, such as FlightAware, Olympic Aero Services’ ATU hardware, and more.
Spidertracks is an entirely cloud-based platform, which means you can access it through any modern web browser, wherever you have an internet connection. For desktop and laptops, you don’t need to install any software. You also have the option to use our mobile application, available for iOS and Android devices. Spidertracks allows you to view and communicate with your aircraft from anywhere.
We won’t compromise on your safety, which is why we have an ‘Iridium first’ policy - ensuring uninterrupted coverage across every inch of the planet.
Spidertracks utilises the Iridium satellite network for all mission critical data, including flight tracking and two-way communication. It’s no secret that cellular data can be cheaper, however, our experience finds it is less reliable, due to requirements of local infrastructure and range limitations. Competitors who offer hybrid satellite/cellular tracking can often experience data loss due to the aircraft device switching between networks.
We spoke to John Mandernach, Regional Partner of Maverick Helicopters about some of the changes & benefits he’s seen since implementing Insights over a year agoRead article...
“Tools like Spidertracks take the guesswork out and give us absolute assurance that we’re in a safe position for our staff and for our customers.” Read more...Read article...